PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Century Tool & Equipment. The collective work includes works that are licensed to Century Tool & Equipment. Copyright 2003, Century Tool & Equipment ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Century Tool & Equipment or purchasing Century Tool & Equipment products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Century Tool & Equipment or to purchase Century Tool & Equipment products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Century Tool & Equipment. You further agree not to change or delete any proprietary notices from materials downloaded from the site.Trademarks
All trademarks, service marks and trade names of Century Tool & Equipment used in the site are trademarks or registered trademarks of Century Tool & Equipment.Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Century Tool & Equipment disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Century Tool & Equipment does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Century Tool & Equipment does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.Service Repairs Warranty
The Century Tool & Equipment Limited Warranty provides that the repairs and service performed will be free from defects in materials and workmanship for 30 days from the date of original Service. This warranty applies only to the original purchaser, the equipment serviced and service and parts identified on the original sales ticket.
Individual product warranty terms offered by manufacturers may vary from the Century Tool & Equipment 30 day limited warranty. If a part is subject to a specific manufacturer's warranty, repair or replacement will be made in accordance with the manufacturer's warranty. Labor, under these circumstances, will only be covered for 30 days, after that period all warranty claims are subject to normal labor rates.
This warranty does not apply to failures in service due to deliberate misuse, accident, neglect, alteration, or normal wear and tear. NOTE: No warranty will be provided on requested repairs that do not restore to sound operating condition the equipment being worked on. Century Tool & Equipment will only offer a warranty on repairs that we have recommended and/or requested by the customer that meets these criteria.
This warranty does not cover economic loss or additional expense including (without limitation): payment for loss of time or pay, inconvenience, storage, loss of equipment use income, rental expense, shipping costs or other travel costs.
Century Tool & Equipment reserves the right to inspect and correct any work to which our posted warranty applies. Complete equipment service history records may be required to be submitted to the Warranty Claims department as part of the investigation process. Keep a copy of the sales ticket indicating the work that was done and showing that full payment for the service was made.Limitation of Liability
Century Tool & Equipment shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Century Tool & Equipment has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.Product Information / Typographical Errors
Although measures are taken to ensure the information in our catalogs and on this website is as timely and accurate as possible, Century assumes no responsibility for the accuracy of such information or its relevance to a specific use or application. Actual performance of products may vary based upon many factors and may be less than stated. Differences in system hardware, software design or configuration, as well as system use or application, may affect product performance. Actual products may differ slightly in appearance to images shown due to manufactures changes. Always check with the manufacture for current product info.
In the event that a Century Tool & Equipment product is mistakenly listed at an incorrect price, Century Tool & Equipment reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Century Tool & Equipment reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Century Tool & Equipment shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Century Tool & Equipment without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Cancellation Of Order
Partial or total cancellation of order by Buyer may be made only upon CENTURY'S written consent, and on condition that CENTURY shall be reimbursed for all losses from such cancellation.Notice
Century Tool & Equipment may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Century Tool & Equipment.Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Missouri, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Century Tool & Equipment products) shall be in the state or federal courts located in Saint Charles County, Missouri. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Century Tool & Equipment products) must be commenced within one (1) year after the claim or cause of action arises. Century Tool & Equipment's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Century Tool & Equipment may assign its rights and duties under this Agreement to any party at any time without notice to you.Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, phone, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Century Tool & Equipment or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial on line service or other organization.Participation Disclaimer
Century Tool & Equipment does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Century Tool & Equipment is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Century Tool & Equipment reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Century Tool & Equipment in its sole discretion.Indemnification
You agree to indemnify, defend, and hold harmless Century Tool & Equipment, its officers, directors, employees, agents, licensor's and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account, additionally you agree to indemnify, defend, and hold harmless Century Tool & Equipment, its officers, directors, employees, agents, licensor's and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from the incorrect installation, use or failure of the components, products or equipment purchased from us.Third-Party Links
In an attempt to provide increased value to our visitors, Century Tool & Equipment may link to sites operated by third parties. However, even if the third party is affiliated with Century Tool & Equipment, Century Tool & Equipment has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Century Tool & Equipment. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Century Tool & Equipment seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). Shipping
All orders placed Monday-Thursday before 10:30 AM (CST) will begin processing within 24-48 hours*, pending availability and credit card authorization. All orders placed Friday, Saturday or Sunday will begin processing, but not ship until the following Monday. * Holidays excluded.
Century Tool & Equipment will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if additional information is needed.
Century Tool & Equipment uses UPS, FedEx & USPS for delivery. During checkout, you will have the option of choosing an expedited form of shipping quoted from original shipping rates.
DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS.
Once your order has shipped, you will receive an email confirmation that includes the tracking number for your package. If you decide to refuse any shipments from Century Tool & Equipment, you are responsible for both the original shipping cost incurred and the cost of returning the package to us. This amount will be subtracted from your merchandise refund. Any shortages or damaged shipment claims must be made within 5 working days of receipt.
The manufacturer and/or distributor has provided the parts list and assembly diagrams for products listed as a reference tool only. Neither the manufacturer or distributor makes any representation or warranty of any kind to the buyer that he or she is qualified to make any repairs to the product, or that he or she is qualified to replace any parts of the product. in fact, the manufacturer and/or distributor expressly states that all repairs and parts replacements should be undertaken by certified and licensed technicians, and not by the buyer. The buyer assumes all risk and liability arising out of his or her repairs to the original product or replacement parts thereto, or arising out of his or her installation of replacement parts thereto.
All returns must be made within 30 days of receipt of item and item must have an accompanying Return Material Authorization (RMA) number to be accepted, Century Tool & Equipment will not be responsible for returns without an accompanying RMA. You may request an Authorization Number by contacting a Century Tool & Equipment representative at 1-866-277-0888. Special order items, items that are drop shipped from the manufacturer and items that have been discontinued are not returnable. Any items returned must be in new, unused condition and unopened in the original manufacturer's packaging. If for any reason the item appears worn or used, the return will be refused. For all returns other than mistakes in shipping or warranty, a 20% restocking fee will be applied. Returns on "Free Ship" items will incur a shipping charge for the cost of out bound shipping of your product deducted from your refund. In Store Merchandise Credit will be issued on the returned item for the original purchase price only, less any fee's. Return shipping must be prepaid to the address given by the Century Tool & Equipment representative. Always insure you package for the full purchase amount, any items received damaged by us must be handled by you and your shipper.
There are certain items which are non returnable or refundable regardless of condition, and they are the following...
- Diagnostic equipment and software-based applications
- Electronics, electrical components and switching apparatus, rectifiers (this includes wall jacks, circuit boards and batteries)
- Robinair "RA" Parts
- Repair or Service Items
Please contact customer service for more information on returning an item. Thank you.
Phone (Toll Free): 1.866.277.0888
Phone (Standard): 636.926.9333
Fax (Standard): 636.926.9777
Customer Service: email@example.com
Technical & Sales Support: firstname.lastname@example.org
Accounting support: email@example.com